Office Administration

The Office Administration program prepares you for employment in administrative support positions in a dynamic workplace. These include the following:

  • general office support positions
  • customer service positions
  • administrative assistant positions
  • executive assistant positions

Course work includes extensive and in-depth training in Microsoft Office, including integration of the Office tools, customer service, and oral and written communication.

Successful graduates qualify for clerical/administrative positions in most businesses or industries, including government and education. You will also be prepared to sit for the Microsoft Office Specialist exams in MS Word, MS Excel, and MS PowerPoint.

Credentialing Options

Office Management, AAS - CIP Code: 52.0204

A 25 37 0

Contact: ( 336) 334-4822, ext. 50200

The Office Management AAS is designed for individuals seeking positions as office managers or executive administrative assistants in a variety of business and industry settings. Students will develop skills in administrative office procedures and tasks, along with MS Office software applications, keyboarding, advanced document editing and formatting, and office-related mathematical computations. Coursework also includes enhancement of employability skills, i.e., oral and written communication, critical thinking, team building, and problem solving.

The AAS program also covers the basics through the advanced features of MS Office Applications: Word, Excel, PowerPoint, including the commonly used functions of Outlook and Access. Students completing this AAS career path will be eligible to complete exams to earn the Microsoft Office Specialist: Expert certification.

This degree can be completed in a completely online format only. For more information about eDegree programs, please visit the eDegree website. http://edegree.gtcc.edu

Students may find the following position titles (in a variety of settings and industries) include (but not limited to):

  • Administrative Assistant or General Office Support
  • Executive Assistant
  • Front Office Coordinator
  • Office Administrator or Manager

Program Outcomes:

Upon successful completion of the Office Management program, the graduate should be able to:

  • Use various software to complete business tasks.
  • Demonstrate effective oral and written communication skills.
  • Use and manage office records accurately.
  • Demonstrate the ability to work in a collaborative and ethical manner.

 

Fall Semester I

Total Credits: 13

Spring Semester I

Total Credits: 15

Summer Semester I

Total Credits: 6

Fall Semester II

Total Credits: 15

Spring Semester II

Total Credits: 15

Total credit hours required for degree: 64

Electives

1. Social/Behavioral Science Electives

Choose one course from:

2. Communications Electives

Choose one course from:

3. Humanities/Fine Arts Electives

Note:

Courses in this program prepare the student for the Microsoft Office User Specialist Exams. Students will be required to purchase a voucher for these exams as part of the required course materials for each course in the program. Individual exams will be administered at the end of each of the individual courses. When a voucher is required for a particular course, it will be identified on the syllabus and in prominent locations such as Canvas and the GTCC Bookstore.

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Office Management - Software Applications Certificate

C 25 37 0 C2

Upon successful completion of Software Applications Certificate, the graduate will be prepared to take the Microsoft Office User Specialist Exam. Students will be required to purchase a voucher for these exams as part of the required course materials for each course in the program. Individual exams will be administered at the end of each of the individual courses. When a voucher is required for a particular course, it will be identified on the course syllabus and in prominent locations such as Canvas and the GTCC Bookstore.

Program Outcomes:

Upon successful completion of the Software Applications certificate, the graduate should be able to:

  • Apply knowledge of various software packages to a variety of work settings

This degree can be completed in a traditional or completely online format.  For more information about eDegree programs, please visit the eDegree website. http://edegree.gtcc.edu

Fall Semester I

Total Credits: 6

Spring Semester I

Total Credits: 9

Summer Semester I

Total credit hours: 3

Total credit hours required for certificate: 18

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Frequently Asked Questions

You will need to follow the general enrollment process for GTCC, found on the How to Apply web page.  During the advising process you will have the opportunity to indicate your desire to study within this curriculum. Your advisor will help you sign up for the specific courses you need.

Before considering applying to the program, please review the Office Administration Essential Functions PDF.

The full-time faculty in the Healthcare and Office Administration department are listed below:

  • Debbie Fondow, Program Director
  • Jo Ellen Connors, Associate Professor
  • Carol Dantzler-Harris, Assistant Professor
  • Sandra Flynn, Associate Professor
  • Hope Johnson, Instructor
  • Kim Jordan, Associate Professor
  • Samara Taft, Assistant Professor

Yes, financial aid is available. Go to Financial Aid Information.

Yes. The Office Administration program is offered both in a traditional (in seat) and online format.  Many students currently enrolled in the program work full-time jobs and the online option gives them the needed flexibility to further their education while continuing to work. 

The only exception to this occurs if developmental math is required. Developmental math is not a program requirement, but a pre-requisite to AAS program level courses.  Developmental math is only offered in-seat. If a student is required to take developmental math, they should work closely with their academic advisor to ensure that this does not delay their completion of the program.

Students interested in the online Medical Office Administration-Healthcare Administration program should contact the GTCC eDegree department.  A link to their website, which includes the application process, requirements, and frequently asked questions is located below.  Students interested in the online (eDegree) program are encouraged to apply.  Once established as an eDegree student, you will be given priority registration for online courses at GTCC.

Online Learning

Yes, courses within this program will prepare you for Microsoft Office Specialist (MOS) certification. Certification exams can be completed in OST-238, which is a required course in your program, or the exams can be completed through Certiport®.  Please speak to your advisor for more information.

Each course required in the program will provide a list of required course materials to the GTCC bookstore each semester. Required course materials may include items such as textbook(s), access code(s) for additional learning platforms, student fees, webcam, microphone, flash drive, etc. Required course supplies will also be listed on the course syllabus as well.

The Office Administration Program is NOT a limited-enrollment program, so any student interested may pursue one of the degrees offered in the program.

It is best to take the required courses in the order they are shown in each semester layout. Most courses are only offered in one specific semester (Fall OR Spring). Taking courses out of order could cause a significant delay in your program completion. Also, some courses are prerequisites to other courses that are required in the following semester, meaning that one course must be completed before a student can proceed to the second-level course. If students take courses out of the layout order, they may miss a prerequisite requirement which may delay completion of the degree by a semester or more.

Students are certainly free to move at a slower pace if they cannot take a full-time load of semester hours. However, keep in mind that this will lengthen the amount of time required to complete the degree. This is not a bad thing! It is more important for a student to be working toward the goal of earning the desired degree, even if this means taking a little more time to do so.

It is always to the student's benefit to consult with their assigned advisor to discuss questions and concerns regarding the timeframe for completing the degree. The advisor can ensure that the student does not overlook completing a prerequisite course that may delay them in their program progression.