How to reach the Student Success Center

Email or Virtual Meeting

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We can answer your questions by email or you can set up a virtual appointment to meet via Microsoft Teams or Zoom!

Via Phone

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Call us at (336) 334-4822, ext. 30530 to speak with someone who can help. We're open 8 a.m.-5 p.m. Monday-Thursday and 9 a.m.-5 p.m. Friday.

Get In Line

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Use QLess Virtual Line to get in line for student services without actually standing in line. Why wait in the lobby?

New and Reapplying Students

For in-person advising walk-ins on the Jamestown Campus, go to Medlin Campus Center, Room 2501. 601 East Main Street, Jamestown, NC, 27282. For online First Advising, use our First Advising Signup Form or send an email to

To make an in-person appointment for First Advising, sign up now. To receive in-person First Advising without an appointment, stop by a Student Success Center location. You can enter a virtual queue for each campus and check wait times at our QLess Virtual Lines page.  

Current and Returning Students

To schedule an online advising session, send an email to requesting an online advising appointment or enter your cell number on our Student Success Center Callback Queue and someone will contact you to arrange an appointment. Callback queue is open 8:00 am - 5:00 pm Monday through Thursday and 9:00 am - 4:40 pm Friday.

To receive advising without an appointment, stop by a Student Success Center location. You can enter a virtual queue for each campus and check wait times at our QLess Virtual Lines page.

Our Student Success team is here to coach all students through to graduation. College can sometimes be daunting and it is our mission to support and serve all students. Your life goals are worth the hard work it takes to succeed and our New Student Orientation, Academic Advising, Career Services, College Transfer Services and International Student Services are some of the ways we support students at GTCC. Let us know how we can help you.

October and March are Kickoff Months for Advising

Make an appointment in Navigate to meet with your advisor or download the Navigate app to schedule your appointment from your phone.

It is important that you see your advisor on a regular basis to stay on track for your degree. Advising starts every October and March and continues throughout the year. For more information about advising or to find your advisor, use the Frequently Asked Questions below.

To register for classes, current students use Self-Service. Learn how to register: Instructional Video

thumb_up Hey students! Has your GTCC advisor made a positive impact on you? Let them know by leaving a message here!

New Student Orientation

Welcome to GTCC! Prospective students are required to participate in orientation to learn how to be successful at GTCC.

Learn More

College Transfer Students

Finish your two-year associates degree at GTCC and then transfer to a four-year institution to complete your Bachelor’s degree.

Learn More

Career Services

Employers and Students come to Career Services to connect. Click here to learn how we connect students and employers.

Learn More

Frequently Asked Questions

At Guilford Technical Community College, we know that to be competitive in today’s global job market, a certificate, diploma or degree allows you to obtain a job where you can earn a sustainable income. To support yourself and your family it takes more than just a high school education. Student Success and Retention Services makes it our mission to support all students through your education and to graduation. 

Here is a useful list of success tips.

  • Go to class!
  • Read and use your syllabus.
  • Get to know your professors.
  • Earn good grades.
  • Be prepared.
  • Understand that being a student is a full-time job.
  • Be patient with yourself.
  • Balance and budget your time.
  • Don’t put off taking difficult classes.
  • Use college resources (You paid for them!) like academic tutoring.
  • Work with your academic advisor regularly.
  • Get involved in GTCC. Join a club, attend a sporting event or attend other events.
  • Take course pre-requisites early. Your advisor will assist you.
  • Know published deadlines; i.e. registrationpaymentswithdrawal, etc.
  • Understand which courses qualify as college transfer – talk to your advisor!

  1. Log in to Navigate.
  2. Click on Resources.
  3. Click People.
  4. See advisor.

No, but it is strongly recommended. We want students to feel confident they are on the right path to graduation, and your assigned academic coach/advisor can help you get on and stay on the right path.