How to reach the Student Success Center

Email or Virtual Meeting

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We can answer your questions by email, or you can set up a virtual appointment to meet via Microsoft Teams or Zoom!

Via Phone

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Call us at (336) 334-4822, ext. 30530 to speak with someone who can help. We're open 8 a.m.-5 p.m. Monday-Thursday and 9 a.m.-5 p.m. Friday.

Get In Line

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Use QLess Virtual Line to get in line for student services without actually standing in line. Why wait in the lobby?

New and Reapplying Students

Sign up for First Advising

In this session, you will learn how to register for classes, receive information about resources that are available at GTCC, and work with a Student Success Coach to develop your college plan.

Your three advising options are (choose one):

  • First Advising face-to-face: Walk into one of the Student Success Center locations listed under the “Need help?” section of this webpage, OR complete our registration form to schedule an in-person appointment.
  • First Advising over the phone: Call us at 336-334-4822, ext. 0, and ask to speak to an advisor. We're open 8 a.m.-5 p.m. Monday-Thursday and 9 a.m.-5 p.m. Friday.
  • First Advising online: Complete our online registration form, and an online advisor will contact you within one business day or 24 hours. If no one has contacted you within that timeframe, please send an email to


Current and Returning Students

During the fall and spring academic terms (when classes are meeting), schedule an advising session by:

  • Sending an email to your assigned academic advisor as listed in your Navigate account; see instructions in FAQ below.
  • Calling your advisor to schedule an appointment (contact information is on the Faculty/Staff Directory page).

During the summer term and in-between terms:

For advising when your faculty advisor is not available, please contact the Student Success Center through one of the in-person or remote options listed under the New and Reapplying Students section above.

October and March are Kickoff Months for Advising

Make an appointment in Navigate to meet with your advisor or download the Navigate app to schedule your appointment from your phone.

It is important that you see your advisor on a regular basis to stay on track for your degree. Advising starts every October and March and continues throughout the year. For more information about advising or to find your advisor, use the Frequently Asked Questions below.

To register for classes, current students use Self-Service. Learn how to register: Instructional Video.

thumb_up Hey students! Has your GTCC advisor made a positive impact on you? Let them know by leaving a message here!

New Student Orientation

Welcome to GTCC! Prospective students are required to participate in orientation to learn how to be successful at GTCC.

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College Transfer Students

Finish your two-year associate's degree at GTCC, then transfer to a four-year institution to complete your bachelor’s degree.

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Career Services

Employers and students come to Career Services to connect. Click here to learn how we connect students and employers.

Learn More

Frequently Asked Questions

At Guilford Technical Community College, we know that to be competitive in today’s global job market, a certificate, diploma or degree allows you to obtain a job where you can earn a sustainable income. To support yourself and your family it takes more than just a high school education. Student Success and Retention Services makes it our mission to support all students through your education and to graduation. 

Here is a useful list of success tips.

  • Go to class!
  • Read and use your syllabus.
  • Get to know your professors.
  • Earn good grades.
  • Be prepared.
  • Understand that being a student is a full-time job.
  • Be patient with yourself.
  • Balance and budget your time.
  • Don’t put off taking difficult classes.
  • Use college resources (You paid for them!) like academic tutoring.
  • Work with your academic advisor regularly.
  • Get involved in GTCC. Join a club, attend a sporting event or attend other events.
  • Take course pre-requisites early. Your advisor will assist you.
  • Know published deadlines; i.e. registrationpaymentswithdrawal, etc.
  • Understand which courses qualify as college transfer – talk to your advisor!

  1. Log in to Navigate.
  2. Click on Resources.
  3. Click People.
  4. See “Advisor” (your Academic Achievement Specialist is NOT your advisor.)
If you do not have an assigned advisor, please contact the Student Success Center at or 336-334-4822 ext. 0.

No, but it is strongly recommended. We want students to feel confident they are on the right path to graduation, and your assigned academic coach/advisor can help you get on and stay on the right path.