Hospitality Management
Learn the science of making money in the hotel-restaurant industry with an Associate of Applied Science in Hospitality Management. If you want to own or manage a restaurant or hotel, this degree is for you, regardless of where you manage—in the front of the house or the back of the house. Learn how to lead people, manage revenue, and facilities then put theory into practice both at GTCC’s on-campus, student-run restaurant and off-campus with two work-based learning externships, which are designed to give you real world, hands-on experience that supports your degree. You will also have the opportunity to show off the skills and knowledge you learn by earning a place on one of GTCC’s award winning, Knowledge Bowl team, Ice Carving Team, and/or SkillsUSA team.
Credentialing Options
Hospitality Management, AAS - CIP Code: 52.0909
A 25 11 0
Contact: (336) 334-4822, ext. 50114
The Hospitality Management curriculum prepares students to understand and apply the administrative and practical skills needed for supervisory and managerial positions in hotels, motels, resorts, inns, restaurants, institutions, and clubs.
Course work includes guest services, leadership, management, restaurant operations, lodging operations, marketing, sanitation, food preparation, food and beverage management and other critical areas.
Graduates should qualify for management or entry-level supervisory positions in food and lodging operations, including restaurants, food service, beverage service, catering, front office, reservations and housekeeping. Opportunities are also available in product services, and technology support and sales.
Program Outcomes:
Upon successful completion of the Hospitality Management degree, the graduate should be able to:
- Apply principles of proper food safety and sanitation procedures as well as personal hygiene by obtaining ServSafe Certification from National Restaurant Association.
- Apply business principles related to human resource management, supervision, professionalism, and leadership standards.
- Implement necessary controls to maintain costs and ensure profitability within a food service operation through analysis of food cost.
- Apply management and professionalism skills for guest relations and food and beverage service.
- Identify marketing techniques and strategies to achieve hospitality industry missions and goals.
Fall Semester I
- CUL 110 Sanitation and Safety
CUL 110 Sanitation and Safety
Close - CUL 140 Culinary Skills I
CUL 140 Culinary Skills I
Close - ENG 111 Writing and Inquiry
ENG 111 Writing and Inquiry
Close - HRM 110 Introduction to Hospitality & Tourism
HRM 110 Introduction to Hospitality & Tourism
Close - MAT 143 Quantitative Literacy
MAT 143 Quantitative Literacy
Close
Total Credits: 16
Spring Semester I
- COM 120 Introduction to Interpersonal Communication
COM 120 Introduction to Interpersonal Communication
Close - CUL 135 Food and Beverage Service
CUL 135 Food and Beverage Service
Close - CUL 135A Food and Beverage Service Lab
CUL 135A Food and Beverage Service Lab
Close - HRM 135 Facilities Management
HRM 135 Facilities Management
Close - HRM 140 Legal Issues-Hospitality
HRM 140 Legal Issues-Hospitality
Close - Accounting Elective Credits: 4 1
Total Credits: 16
Summer Semester I
- WBL 131 Work-Based Learning III
WBL 131 Work-Based Learning III
Close - Humanities/Fine Arts Elective Credits: 3
- Social/Behavioral Science Elective Credits: 3
Total Credits: 7
Fall Semester II
- HRM 215 Restaurant Management
HRM 215 Restaurant Management
Close - HRM 215A Restaurant Management Lab
HRM 215A Restaurant Management Lab
Close - HRM 220 Cost Control-Food & Beverage
HRM 220 Cost Control-Food & Beverage
Close - HRM 225 Beverage Management
HRM 225 Beverage Management
Close - HRM 240 Marketing for Hospitality
HRM 240 Marketing for Hospitality
Close - WBL 211 Work-Based Learning IV
WBL 211 Work-Based Learning IV
Close
Total Credits: 14
Spring Semester II
- HRM 210 Meetings & Event Planning
HRM 210 Meetings & Event Planning
Close - HRM 228 Mixology
HRM 228 Mixology
Close - HRM 245 Human Resource Management-Hospitality
HRM 245 Human Resource Management-Hospitality
Close - HRM 280 Management Problems-Hospitality
HRM 280 Management Problems-Hospitality
Close
Total Credits: 12
Total credit hours required for degree: 65
Electives
1. Accounting Elective
Choose one course from:
- ACC 115 College Accounting
ACC 115 College Accounting
Close - ACC 120 Principles of Financial Accounting
ACC 120 Principles of Financial Accounting
Close
Humanities/Fine Arts Elective Pick List
- ART 111 Art Appreciation
ART 111 Art Appreciation
Close - ART 114 Art History Survey I
ART 114 Art History Survey I
Close - ART 115 Art History Survey II
ART 115 Art History Survey II
Close - ART 118 Art by Women
ART 118 Art by Women
Close - ART 121 Two-Dimensional Design
ART 121 Two-Dimensional Design
Close - ART 131 Drawing I
ART 131 Drawing I
Close - ART 132 Drawing II
ART 132 Drawing II
Close - ART 240 Painting I
ART 240 Painting I
Close - ART 241 Painting II
ART 241 Painting II
Close - ART 281 Sculpture I
ART 281 Sculpture I
Close - ART 283 Ceramics I
ART 283 Ceramics I
Close - COM 140 Introduction to Intercultural Communication
COM 140 Introduction to Intercultural Communication
Close - DRA 111 Theatre Appreciation
DRA 111 Theatre Appreciation
Close - DRA 112 Literature of the Theatre
DRA 112 Literature of the Theatre
Close - DRA 120 Voice for Performance
DRA 120 Voice for Performance
Close - DRA 126 Storytelling
DRA 126 Storytelling
Close - DRA 128 Children's Theatre
DRA 128 Children's Theatre
Close - DRA 130 Acting I
DRA 130 Acting I
Close - DRA 211 Theatre History I
DRA 211 Theatre History I
Close - ENG 125 Creative Writing I
ENG 125 Creative Writing I
Close - HUM 110 Technology and Society
HUM 110 Technology and Society
Close - HUM 115 Critical Thinking
HUM 115 Critical Thinking
Close - HUM 120 Cultural Studies
HUM 120 Cultural Studies
Close - HUM 121 The Nature of America
HUM 121 The Nature of America
Close - HUM 122 Southern Culture
HUM 122 Southern Culture
Close - HUM 130 Myth in Human Culture
HUM 130 Myth in Human Culture
Close - HUM 150 American Women's Studies
HUM 150 American Women's Studies
Close - HUM 160 Introduction to Film
HUM 160 Introduction to Film
Close - HUM 161 Advanced Film Studies
HUM 161 Advanced Film Studies
Close - HUM 211 Humanities I
HUM 211 Humanities I
Close - HUM 212 Humanities II
HUM 212 Humanities II
Close - MUS 110 Music Appreciation
MUS 110 Music Appreciation
Close - MUS 111 Fundamentals of Music
MUS 111 Fundamentals of Music
Close - MUS 112 Introduction to Jazz
MUS 112 Introduction to Jazz
Close - MUS 121 Music Theory I
MUS 121 Music Theory I
Close - MUS 122 Music Theory II
MUS 122 Music Theory II
Close - MUS 125 Aural Skills I
MUS 125 Aural Skills I
Close - MUS 126 Aural Skills II
MUS 126 Aural Skills II
Close - MUS 210 History of Rock Music
MUS 210 History of Rock Music
Close - PHI 210 History of Philosophy
PHI 210 History of Philosophy
Close - PHI 215 Philosophical Issues
PHI 215 Philosophical Issues
Close - PHI 240 Introduction to Ethics
PHI 240 Introduction to Ethics
Close - REL 110 World Religions
REL 110 World Religions
Close - REL 111 Eastern Religions
REL 111 Eastern Religions
Close - REL 112 Western Religions
REL 112 Western Religions
Close - REL 211 Introduction to Old Testament
REL 211 Introduction to Old Testament
Close - REL 212 Introduction to New Testament
REL 212 Introduction to New Testament
Close - REL 221 Religion in America
REL 221 Religion in America
Close
Social Behavioral Science Elective Pick List
- ECO 251 Principles of Microeconomics
ECO 251 Principles of Microeconomics
Close - ECO 252 Principles of Macroeconomics
ECO 252 Principles of Macroeconomics
Close - HIS 111 World Civilizations I
HIS 111 World Civilizations I
Close - HIS 112 World Civilizations II
HIS 112 World Civilizations II
Close - HIS 131 American History I
HIS 131 American History I
Close - HIS 132 American History II
HIS 132 American History II
Close - HIS 227 Native American History
HIS 227 Native American History
Close - HIS 236 North Carolina History
HIS 236 North Carolina History
Close - POL 120 American Government
POL 120 American Government
Close - POL 210 Comparative Government
POL 210 Comparative Government
Close - POL 220 International Relations
POL 220 International Relations
Close - POL 250 Introduction to Political Theory
POL 250 Introduction to Political Theory
Close - PSY 110 Life Span Development
PSY 110 Life Span Development
Close - PSY 150 General Psychology
PSY 150 General Psychology
Close - PSY 230 Biological Psychology
PSY 230 Biological Psychology
Close - PSY 237 Social Psychology
PSY 237 Social Psychology
Close - PSY 239 Psychology of Personality
PSY 239 Psychology of Personality
Close - PSY 241 Developmental Psychology
PSY 241 Developmental Psychology
Close - PSY 265 Behavior Modification
PSY 265 Behavior Modification
Close - PSY 281 Abnormal Psychology
PSY 281 Abnormal Psychology
Close - SOC 210 Introduction to Sociology
SOC 210 Introduction to Sociology
Close - SOC 213 Sociology of the Family
SOC 213 Sociology of the Family
Close - SOC 220 Social Problems
SOC 220 Social Problems
Close - SOC 225 Social Diversity
SOC 225 Social Diversity
Close - SOC 240 Social Psychology
SOC 240 Social Psychology
Close - SOC 242 Sociology of Deviance
SOC 242 Sociology of Deviance
Close
Hospitality Management Diploma
D 25 11 0 D1
Contact: (336) 334-4822, ext. 50114
Hospitality Management Diploma
The Hospitality Management curriculum prepares students to understand and apply the administrative and practical skills needed for supervisory and managerial positions in hotels, motels, resorts, inns, restaurants, institutions, and clubs.
Course work includes guest services, leadership, management, restaurant operations, lodging operations, marketing, sanitation, food preparation, food and beverage management and other critical areas.
Graduates should qualify for management or entry-level supervisory positions in food and lodging operations, including restaurants, food service, beverage service, catering, front office, reservations and housekeeping. Opportunities are also available in product services, and technology support and sales.
Program Outcomes:
Upon successful completion of the Hospitality Management diploma, the graduate should be able to:
- Demonstrate professional conduct and interpersonal communications skills for human resource management and supervision.
- Apply management and professionalism skills for guest relations and food and beverage service.
- Analyze food and beverage inventory, lodging and cost-control practices for standards in the hospitality industry.
- Demonstrate and apply principles of proper food safety and sanitation procedures as well as personal hygiene by obtaining ServSafe Certification from National Restaurant Association.
Fall Semester I
- CUL 110 Sanitation and Safety
CUL 110 Sanitation and Safety
Close - ENG 111 Writing and Inquiry
ENG 111 Writing and Inquiry
Close - HRM 110 Introduction to Hospitality & Tourism
HRM 110 Introduction to Hospitality & Tourism
Close - HRM 220 Cost Control-Food & Beverage
HRM 220 Cost Control-Food & Beverage
Close - MAT 143 Quantitative Literacy
MAT 143 Quantitative Literacy
Close
Total Credits: 14
Spring Semester I
- CUL 135 Food and Beverage Service
CUL 135 Food and Beverage Service
Close - CUL 135A Food and Beverage Service Lab
CUL 135A Food and Beverage Service Lab
Close - HRM 140 Legal Issues-Hospitality
HRM 140 Legal Issues-Hospitality
Close - HRM 210 Meetings & Event Planning
HRM 210 Meetings & Event Planning
Close - HRM 245 Human Resource Management-Hospitality
HRM 245 Human Resource Management-Hospitality
Close - HRM 280 Management Problems-Hospitality
HRM 280 Management Problems-Hospitality
Close
Total Credits: 15
Fall Semester II
- HRM 215 Restaurant Management
HRM 215 Restaurant Management
Close - HRM 215A Restaurant Management Lab
HRM 215A Restaurant Management Lab
Close - HRM 240 Marketing for Hospitality
HRM 240 Marketing for Hospitality
Close
Total Credits: 7
Total credit hours required for degree: 36
Hospitality Management Non-Service Certificate
C 25 11 0 C1
Contact: (336) 334-4822, ext. 50114
Hospitality Management Non-Service Certificate
The Hospitality Management curriculum prepares students to understand and apply the administrative and practical skills needed for supervisory and managerial positions in hotels, motels, resorts, inns, restaurants, institutions, and clubs.
Course work includes guest services, leadership, management, restaurant operations, lodging operations, marketing, sanitation, food preparation, food and beverage management and other critical areas.
Graduates should qualify for management or entry-level supervisory positions in food and lodging operations, including restaurants, food service, beverage service, catering, front office, reservations and housekeeping. Opportunities are also available in product services, and technology support and sales.
Program Outcomes:
Upon successful completion of the Hospitality Management Non-Service Certificate, the graduate should be able to:
- Demonstrate professional conduct and interpersonal communications skills for human resource management and supervision.
- Analyze food and beverage inventory, lodging and cost-control practices for standards in the hospitality industry.
- Identify marketing techniques and strategies to achieve hospitality industry missions and goals.
Fall I
- HRM 110 Introduction to Hospitality & Tourism
HRM 110 Introduction to Hospitality & Tourism
Close - HRM 220 Cost Control-Food & Beverage
HRM 220 Cost Control-Food & Beverage
Close - HRM 240 Marketing for Hospitality
HRM 240 Marketing for Hospitality
Close
Total Credits: 9
Spring I
- HRM 135 Facilities Management
HRM 135 Facilities Management
Close - HRM 140 Legal Issues-Hospitality
HRM 140 Legal Issues-Hospitality
Close - HRM 245 Human Resource Management-Hospitality
HRM 245 Human Resource Management-Hospitality
Close
Total Credits: 9
Total credit hours required for this degree: 18
Hospitality Management Service Certificate
C 25 11 0 C2
Contact: (336) 334-4822, ext. 50114
The Hospitality Management curriculum prepares students to understand and apply the administrative and practical skills needed for supervisory and managerial positions in hotels, motels, resorts, inns, restaurants, institutions, and clubs.
Course work includes guest services, leadership, management, restaurant operations, lodging operations, marketing, sanitation, food preparation, food and beverage management and other critical areas.
Graduates should qualify for management or entry-level supervisory positions in food and lodging operations, including restaurants, food service, beverage service, catering, front office, reservations and housekeeping. Opportunities are also available in product services, and technology support and sales.
Program Outcomes:
Upon successful completion of the Hospitality Management Service Certificate, the graduate should be able to:
- Apply management and professionalism skills for guest relations and food and beverage service.
- Demonstrate and apply principles of proper food safety and sanitation procedures as well as personal hygiene by obtaining ServSafe Certification from National Restaurant Association.
Fall I
- CUL 110 Sanitation and Safety
CUL 110 Sanitation and Safety
Close - CUL 135 Food and Beverage Service
CUL 135 Food and Beverage Service
Close - CUL 135A Food and Beverage Service Lab
CUL 135A Food and Beverage Service Lab
Close - HRM 225 Beverage Management
HRM 225 Beverage Management
Close
Total Credits: 8
Spring I
- HRM 210 Meetings & Event Planning
HRM 210 Meetings & Event Planning
Close - HRM 228 Mixology
HRM 228 Mixology
Close
Total Credits: 6
Fall II
- HRM 215 Restaurant Management
HRM 215 Restaurant Management
Close - HRM 215A Restaurant Management Lab
HRM 215A Restaurant Management Lab
Close
Total Credits: 4
Total credit hours required for degree: 18
Frequently Asked Questions
You will need to follow the general enrollment process for GTCC. During the advising process you will have the opportunity to indicate your desire to study within this curriculum. Your advisor will help you sign up for the specific courses you need.
- Linda Beitz, CHE, Associate Professor, 33 years in the industry
- Keith Gardiner, CEC, CCE, CCA, AAC, Professor, 40 years in the industry
- Thomas Lantz, CCE, Assistant Professor, 30 years in the industry
- Michele Prairie, CHE, Instructor, 25 years in the industry
- Alan Romano, CEC, CCE, AAC, Professor, 40 years in the industry
- L.J. Rush, CEC, Program Director and Associate Professor, 35 years in the industry
- Allison Brooks, Administrative Assistant
Yes, Financial aid is available if you qualify. Please visit the Financial Aid web page or contact the Financial Aid office at 336-334-4822 Option 3.
Yes, if you have a high school diploma. Please note that Safety and Sanitation is a requirement for many of our Lab classes, passing the National Exam and receiving your Servsafe Certification is required to continue through the program.
Kitchen Lab students will be required to purchase, and bring to all lab classes, a professionally suitable knife set, consisting of:
- French knife, paring knife, birds beak paring knife, boning knife, serrated or slicing knife
- Peeler, zester, pallet knife, #5 star tip, #5 plain tip
- Two 14” pastry bags, channel knife, sharpening steel, food service thermometer, digital scale, and classical knife cuts 3-D model set.
All classes (and GTCC-sponsored events) where food is prepared or served
- Fingernails must not be long (nails can extend no more than 1/16” past the tip of the finger), be neatly trimmed, and have no nail polish
- Hair must be a natural shade, clean and neat
- Beards or moustaches must be neatly trimmed / scruffy or “five o’clock shadow” facial hair is not acceptable
- No visible piercings
- Pants and shirt must be impeccably clean, pressed, well fitting, and in excellent condition
- Shoes must be well maintained and clean
- Perfumes, colognes, and scented lotions are not permitted
- Using chewing gum is not permitted
- No visible undergarments, other than the collar of a plain white/solid color t-shirt (no print)
Kitchen lab classes (and GTCC-sponsored food preparation events)
- Uniform consisting of white chef's coat, black checked pants, white floppy cook's hat, white bib apron, black or white socks, two (2) clean side towels and black nonslip work shoes
- Hair should be neat and fully restrained either under the cooks’ hat or by use of a hair net
- Nametag or name embroidered in black on chef’s coat is required
- No earrings and no jewelry, except for plain wedding band
- Watches are to be removed but can be attached to the uniform
Food & Beverage Service lab classes (and GTCC-sponsored food service events)
- (Order) Black Dress Pants – Available in the bookstore!
- (Order) Black dress shirt from the book store before your first class
- Black Bistro Apron
- Black long socks
- Black non-slip shoes (tennis shoes are not acceptable)
- Show your personality with your tie (no bow ties)
- one earring permissible on each ear, no larger than a nickel
- one watch and one ring are permitted
Lecture Class rooms Dress Code (all programs)
- Complete Chef’s uniform – must be button in the classroom
- GTCC Pineapple Polo Shirt Black or Green, or your Black/White Dress shirt from Service Class. (Shirts are thin, please have on neutral under garments).
- Black or Khaki dress pants. (no leggings or tight-fitting pants)
- Closed toed Non-Slip shoes with socks are required if in the kitchen.
- Not being in the proper attire will result in a zero for the class.
We like to look at your education as you are starting your career with us. In the Hospitality and Culinary Industries, uniforms are the standard. Practicing the future today is one of our goals for you in our program.
Most of the classes are taught in blocks of time longer than 50 minutes. Since you will receive both the lecture and the lab on the same day, classes can be more than four hours in time. If you miss just one class, you have really missed a week's worth of work. Please see below more information from our Professionalism Statement.
- Students are required to attend all classes.
- Should they miss class, students are fully responsible for getting assignments from the instructor and notes from fellow students.
- If classes are missed, students are required to make up all required competencies.
- Students who miss more than the number of hours a class meets in one week may be subject to an incomplete or failing grade for that course.
- Students are expected to be on time for each class. Students who are excessively late for class, or leave early, will be penalized on their grade.
- Students who arrive 10 minutes past the beginning of class may be marked absent, at the discretion of the instructor.
- Students who know they will be late must call or email their instructor in advance.
- Missed quizzes or tests given during class time, must be made up on the student's own time, either prior to the beginning of the next class or immediately after that class.
The purpose of homework is for you to come to lecture and lab classes prepared for the day’s lesson and lab activities. Our goal is to prepare you to be as successful as you can be.
Yes, as you progress through the program you will not only be serving the general public, but you will also be preparing the food for them. With that being said, you will need the ability to maneuver up to 50 pounds of product from one location to another. You will be standing for extended periods of time up to four to six hours.
We have many job opportunities that are posted in the student break room and they change often. We also require students to complete two Work-Based Learning classes, which gives you the opportunities to work in the industry and receive college credits. So when you graduate, you will be able to say yes to both and education and work experience!
We highly recommend that you complete both programs, this way you will be able to learn the management and cooking sides to the industry. Many of our classes cross over both programs so you will be able to complete both programs in three years.
See our students in action and the results of their hard work.